Privacy Policy

Who We Are

The Wax Papers is a UK-based supplier of custom wax paper and food wrapping paper, operating from 7 Greys Court, Kingsland Grange, Warrington, WA1 4SH. We are the data controller for any personal data collected through this website.

What Data We Collect

When you use our quote form or contact form, we may collect:

• Your name and business name
• Email address and phone number
• Order details, product preferences, and any artwork you upload
• Technical data such as your IP address and browser type (collected automatically)

How We Use Your Data

We use your personal data to:

• Respond to your quote requests and enquiries
• Process and fulfil orders
• Improve our website and services
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use it for unsolicited marketing without your consent.

Legal Basis for Processing

We process your data on the basis of legitimate interests (responding to enquiries) and, where applicable, contract performance (processing your order). Where required, we will seek your explicit consent.

Data Retention

We retain enquiry and order records for up to 6 years in line with UK tax and business record requirements. You may request deletion of your data at any time, subject to legal retention obligations.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Lodge a complaint with the ICO (ico.org.uk)

Cookies

This website may use essential cookies to ensure basic functionality. No third-party tracking or advertising cookies are used without your consent.

Contact

For any data-related requests or queries, contact us at Info@thewaxpapers.co.uk.